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WARRANTY REGISTRATION

Thank you for choosing a Vokèra product.

IF YOU ARE REGISTERING A BOILER INSTALLED IN THE UK

Please register your warranty here

IF YOU ARE A HOMEOWNER OR LANDLORD

Please complete and submit the form below

We are sure your product will provide you with many years of reliable and untroubled service, however for additional peace of mind and to ensure that your guarantee is maintained, please register your details and the details of the product installed using the form below.

To qualify for the full period of warranty; the boiler must be serviced annually by a Registered Gas Service Engineer (RGI). Proof of original installation date must be provided in the form of an RGI Cert 1 or Cert 2, (cert type will depend on whether for a new installation requiring a gas supply or a replacement boiler where a supply is already present). Proof of annual service must be provided (e.g. copies of RGI Cert 3). Should either of these conditions not be met the period of warranty will extend to only 12 months from the date of installation.

You will need the following information in order to complete your registration:

  • Homeowner (full name).
  • Contact Telephone Number(s)
  • Email Address.
  • Full postal address (including Eircode) where the product is installed.
  • Product Model and Serial Number.
  • Date of Installation.
  • Installer (full name).
  • Installer Telephone Number(s).
  • Installer RGI number.

Note: Date of Installation, Installer Details & RGI number can be found on your RGI Installation Cert.

Your warranty will commence from the “Commissioning Date” as documented in Part 2 of your RGI Installation Cert.

Once completed a warranty certificate will be emailed to the address provided.

For details of the boiler warranty terms and conditions, please click here.

For details of the heat pump warranty terms and conditions, please click here.

For details of our Data Protection Policy, Link: https://www.vokera.ie/privacy-policy/

Installation location

e.g. "R95 PW40" or "17 East Way Dublin"
e.g. "27 Park Grove"
e.g. "R95 PW40"
e.g. 056 7755055
e.g. 086 0000000
Once the registration is completed, you can download a warranty certificate. By providing your email address you will also receive a copy of your warranty certificate by email (we are unable to provide a printed certificate by post)
Data protection: We value your privacy and will never share your information without your permission. You can contact us at any time to change your data preferences. For full details of our data protection policy, please click on the link at the bottom of this page.
Vokèra will keep your details and the information you have provided to communicate service / warranty updates and review invitations only.
To ensure that you receive these important communications, please select your preferred method below
Product installed
Installer details